SHIPPING & DELIVERY POLICY

Maison à la Grâce

At Maison à la Grâce, we pride ourselves on creating timeless artwork tailored to you. Depending on your order type, delivery will be handled differently:

1. Digital Artwork

Delivery Method: All digital artwork is delivered electronically via secure download link or email.

Delivery Time: Standard delivery is within 5–10 business days of receiving your approved photo and payment (timeframes may vary depending on project complexity).

No Shipping Costs: Digital orders are free of shipping charges.

2. Physical Products (Print-on-Demand)

Some of our artwork can be produced and shipped as premium wall art, prints, or acrylic panels through trusted third-party print providers.

Production Time: Typically, 3–7 business days before dispatch.

Shipping Times: Delivery times vary by destination.

UK & EU: approx. 5–10 business days after production.

International: approx. 10–20 business days after production.

Shipping Costs: Calculated at checkout and may vary depending on the provider and your location.

Tracking: Most physical items are sent with tracking details, which will be shared once available.

3. Important Notes

Maison à la Grâce is not responsible for delays caused by the third-party provider, customs processing, or courier issues.

Any customs duties, import taxes, or local fees are the responsibility of the Client.

Delivery times are estimates and may be extended during busy holiday periods.

4. Address Accuracy

Please ensure your shipping details are correct at checkout. Maison à la Grâce cannot be held responsible for delays or failed deliveries due to incorrect addresses provided by the Client.

Thank you for choosing Maison à la Grâce.

With appreciation,
The Maison à la Grâce